If you own your own small business, and you have an online operation where you ship out packages to your customers, you are likely to want repeat business from those who make purchases. One way to impress those who purchase items online is the way that the items are packaged. Here are a few tips you can use to help in keeping customers happy with the items they receive simply with the way the packaging is perceived with a delivery is received.
Consider Adding A Bit Of Personalized Flair
Customers will enjoy feeling important with personalized letters sent with their purchased items. Jot down a hand-written note to each customer thanking them for their purchase. Add a few ideas about items you feel they would be interested in purchasing in the future according to their past purchase history. The customers will be likely to look at the suggested items the next time they head to the computer to make a subsequent purchase. Sending holiday greetings or thank you cards in the mail to customers will also make your business appear caring and comfortable.
Give Away Free Samples Or Coupons
Those who make purchases will be more likely to buy something else in the future if they have the incentive to do so. Along with premiere products, great packaging, and caring customer service, adding something for free in each purchase is usually desirable to those receiving packages. A free sample of an up-and-coming product you will be selling or a coupon for money off a future purchase will pique the interest of customers into taking another look at your website to browse the selection you have available for sale. Discount coupon codes can be personalized for one-time usage and you will be able to track how many customers use them when you do an inventory of your sale history.
Hire A Professional To Handle Your Packaging
If you do not have the time or knowledge in properly packaging items due for shipment, hiring a service to do the work for you is an option. A representative from a professional packing service will come directly to your business to find out what type of wares you ship and will help you in determining the right type of packaging to help in keeping these items well-protected while in transit. You will be able to forward the shipping addresses and items being sent directly to the service and they will make sure packages are presentable and quickly shipped to recipients.
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